Policy Page
To ensure a smooth and hassle-free experience for all our clients, we have established the following policies. By booking our venue, you agree to comply with these terms.
1. Booking & Payment Policy
Advance Payment: A non-refundable deposit (typically 30-50% of the total booking fee) is required to confirm a reservation.
Full Payment: The remaining balance must be paid at least 7 days before the event.
Cancellation Policy:
Cancellations made 30+ days before the event may receive a partial refund (excluding the deposit).
Cancellations within 30 days are non-refundable.
Rescheduling: Subject to availability; additional charges may apply.
2. Hall Usage & Timings
Rental Duration: The booking includes a fixed time slot (e.g., 6 AM – 11 PM). Extended hours may incur extra fees.
Decoration & Setup:
No nails, screws, or permanent fixtures may be used on walls/floors.
All decorations must be removed after the event.
Clean-Up: The hall must be left in the same condition as received. A cleaning fee will be charged if excessive mess is left behind.
3. Damage & Security Policy
The client is responsible for any damages caused by guests or vendors.
A security deposit (refundable after inspection) may be required for high-risk events.
Prohibited Items:
Fireworks, open flames (except approved catering setups).
Illegal substances, weapons, or hazardous materials.
4. Catering & Food Policy
Outside Catering: Allowed with prior approval; caterers must provide necessary licenses.
Alcohol Policy: If alcohol is served, clients must comply with local laws and ensure responsible consumption.
Waste Disposal: All food waste must be properly disposed of by caterers or clients.
5. Noise & Conduct Policy
Music & Sound: Must comply with local noise regulations; loud music may be restricted after 10 PM.
Guest Behavior: Rowdy or unlawful conduct will result in immediate termination of the event without refund.
6. Liability & Insurance
Kuchalambal Marriage Hall is not liable for:
Personal injuries, theft, or loss of belongings.
Vendor-related issues (e.g., caterers, decorators).
Clients are encouraged to obtain event insurance if needed.
7. Force Majeure
In case of natural disasters, government restrictions, or other uncontrollable events, bookings may be rescheduled (subject to availability) or refunded as per discussion.
8. General Rules
Smoking: Restricted to designated areas only.
Parking: Available on a first-come, first-served basis; no blocking of entrances/exits.
Vendors: Must coordinate with hall management for load-in/load-out times.
Contact Us
For clarifications or special requests, reach out to:
📞 04428365379
📧 contact@kuchalambalmarriagehall.in
📍 Chetpet, Chennai, Tamil Nadu 600031, India
Last Updated: 25-03-2025